Ahhhh....that lovely part of the dog walking business that most dog walkers loathe to deal with....collecting money.
Most of us (the GOOD ones, the ones you WANT helping out with your pets, anyway) got into this business not to "turn a profit" but because they love animals and wanted to find a way to work with them and be able to pay their bills doing it. As it is, most of us make decent money, but our incomes are well below anything that would be considered "affluent" by any stretch of anyone's imagination. Chances are very good that your DWPS (Dog Walker/Pet Sitter) makes significantly less than you do. And they work many days and very long hours to make that "decent" income. I promise you that your DWPS works far more days, hours, holidays and weekends than you do. I don't know many DWPS's who can afford to have outstanding balances hanging around from clients who don't pay on a timely basis.
There is a tendency to become friendly - perhaps at times "too" friendly - with your DWPS. After all, they are providing a very personal service, coming into your home, they have your house keys, alarm codes and they are taking care of your furry/feathered/finned babies while you are gone. In hiring them, you had to take an enormous leap of faith and place a lot of person-to-person human trust in them. Sometimes they stay in your home. Often, just due to nature of job and things that come up in life that necessitate hiring a DWPS, the DWPS will know things about your personal life that brings you closer together (crazy work hours, illness, death in the family, some other emergency situation etc.). Over time, this can skewer the mutual perspectives, especially on the part of the client. The DWPS deals with it all the time and has presumably learned how to keep clearly delineated boundaries around the relationship, while still remaining caring and friendly towards both the client and their pets. The clients, on the other hand, because this *is* a rather odd working relationship by most standards, can often cross over into perceiving the DWPS more as a "friend doing them a favor" than a service provider, and that's where the trouble starts. This rings especially true when the client experiences some sort of crisis period that requires a lot of "above and beyond" from the DWPS - which is something most of us are more than willing to jump in and do in a time of need, not just to help the animals, but to also help the humans.
What I've found in the past is that it's never good business to DO business with a personal friend. It's also never good business to become too friendly and close with someone who is a client. It's just human nature that the "business" aspect of the arrangment gets blurred; people can't help it. And make no mistake about it: no matter how much you like your DWPS, no matter how much your DWPS likes you and your pets (they likely truly LOVE your pets almost as much as you do), at the end of the day, this IS a "Business Agreement". Your DWPS is providing a service that you need, and you have hired them to do that. The expectation you have of them is that they honor their part of the business agreement and show up as prescribed, do the job as outlined and provide quality care for your pets and quality customer service for you as a client with total honesty and integrity. But...YOU have a role in that business relationship too...and part of that, the MAJOR part of that is that you are supposed to PAY FOR THE SERVICE. And you are supposed to pay in a timely manner, in whatever method is outlined by the DWPS at the initiation of the agreement.
When first hiring a DWPS you need to get full details on how they do their billing, how and when they expect to get paid and what are/are not acceptable forms of payment. The billing cycles can range from payment at time of service EVERY time, to payment on a weekly basis, pre-payments, payment on a monthly basis, or a billing system. Most of the smaller businesses/sole proprietors/single employee services rely on a weekly billing system, collecting payment at time of service in person. They aren't large enough to be set up to spend man-hours doing billing, accepting credit card payments and processing checks. Many of them work on a cash-only basis. You may think that's because they are trying to "hide" income, but my guess is most of the time it has a lot more to do with the problems that arise when they've tried to accept personal checks. That is for another posting, to be sure. Because the problems that come with accpeting personal checks are a DOOZIE.
I've often found it useful to equate paying me with a client's own job payment situation. Really, it's the same thing. You may think you're the only one who "forgot" to leave payment on a Friday, but what if that happened at EVERY HOUSE that day, the same week? It's happened to me - on many occasions, and usually when I could least afford it. It's tantamount to your DWPS not receiving a paycheck at all that week - and I don't know many who can manage like that these days. Your DWPS should be able to count on knowing when they will get paid based on the pre-arranged agreement they have with you; they shouldn't feel like it's always "up in the air". How many times would you find it acceptable to have someone in your payroll or HR Department screw up payroll submissions, so that your check didn't arrive on payday or your Direct Deposit never went into your account? Do you have bills automatically scheduled to come out based on that money being there? How much would it mess up YOUR personal finances if you could never count on how much you were getting paid or when you could expect it? Once you put paying your DWPS in that perspective, it should really ring home for you how important it is to take this issue seriously. You don't know who else on their schedule that week forgot to leave payment...don't be part of the problem.
The long and short of it is, if you agree to pay the DWPS in a prescribed manner on a prescribed schedule then DO IT. They didn't forget to show up to take care of your pets, you shouldn't forget to pay them for it. If they tell you they can't accept personal checks, don't keep trying to slip one in with the excuse that you didn't have time to go to the ATM last night. If you've got them coming every day week after week, chances are you owe the same amount every week and knew all week long how much you were going to owe them and on what day it was due. Why did you wait until 10:00pm the night before to have to go out to the ATM in the middle of a raging storm? (and of course, you DIDN'T go out to the ATM in that storm and are now running out the door leaving them a check, or no payment at all.) Experience tells me that clients who can't get organized enough to remember cash payment aren't going to be any more organized about remembering to leave a check. And they are real head aches over the long term.
In summary, you've hired a DWPS to help you out. Hopefully, you've got yourself a really good one and want to keep them as much as they want to keep you as a client. Follow the rules of the payment agreement, pay on time, pay in full, respect your DWPS as a business professional and you will never force them into the uncomfortable position of having to talk to you about..."money". Because I can guarantee you, that's your DWPS's least favorite aspect of their job. If you follow these guidelines you will maintain a good and amicable working relationship with them, and that's a good thing for you and your pets.
Suggestions:
*Make sure you are clear BEFORE you hire a DWPS what rates they charge, what types of payment they accept and when they expect payment for services. If you are not comfortable with their polices and procedures, find another service that better suits your needs.
*Stay organized! Sit down on Saturday or Sunday for five or ten minutes and review your week. Determine how many visits your DWPS will be making and get payment ready to have on hand so that you can leave it the day it's due, rather than leaving to last minute and "forgetting" because you got too harried. Put it in an envelope to have ready the day it's due.
*Approach paying your DWPS with the same diligence and respect that you expect from YOUR boss or HR department at YOUR job.
*If you're traveling and you have a DWPS staying in your home or making numerous visits, leave payment before you go so they don't have to come back to collect or wait for it to show up in the mail..."whenever". Make sure you are 100% clear before you leave what the charges/fees will be so that you know how much to leave. They should be able to give you a concise breakdown of what's due based on what you've contracted them for.
*Respect the professional relationship you have with your DWPS and remain friendly, but stay aware of boundaries and don't get so personally involved with them that you lose sight of the business aspect - ie: PAYMENT.
*Don't take advantage of your DWPS's inherent caring nature (they likely have one, after all look at the business they are in!). If they do a lot of "above and beyond" stuff for you during a stressful time or time of crisis, understand that at some point that will subside when the crisis level does and don't keep expecting that elevated level of "extra care" all the time. Don't get spoiled. And DON'T let it lull you into a sense that the DWPS has now become your close personal friend to such an extent that payment issues get overlooked and put on the back burner. They aren't a friend or relative doing you a personal favor, they are a hired professional and they need to get paid for their services when it's due. Period.
Monday, December 21, 2009
Sunday, December 20, 2009
Winter Weather Issues - PET SAFE ICE MELT!
Ahhhh....part two of a snowy-morning posting spree.
This time the topic is pet-friendly or "pet safe" ice melts. There are now MANY varieties available; a wonderful increase in products since just a few winters ago. It's become very easy to find at local pet stores, hardware stores and grocery stores as consumer demand has increased. Please invest in this important item for the health and safety of your pets and all the other dogs in your neighborhood.
Here's an excerpt from an e-mail I sent out to my clients this week in anticipation of our first winter storm of the season:
You don't want to track the other "chemical" stuff into your house for them to have access to (it also ruins your floors), and you don't want them walking on it outside. Chemical ice melts BURN! Just try sticking your bare hand in a bucket of it. When dogs walk on it, it burns the pads of their paws, can get stuck in between their toes and in the hair on their feet and continue to burn. They will try to lick it out looking for relief and if ingested it can make them QUITE ILL...especially the smaller dogs. Every winter I see at least one dog go to vet due to this issue. Even if they don't seem to react to it when actually walking on areas with chemical ice melt, over the long term it can dry their paws out to the point of dry, cracked sores on their pads later in the winter. Unfortunately it's unavoidable if you walk them on public sidewalks or streets, municipalities do not use pet friendly stuff. Here are some tips to combat this problem:
*Use only pet-friendly ice melt on your own property and front sidewalks;
*Encourage your neighbors to do the same;
*If you live in a condo or apt. complex that is dog friendly and allows pets, talk to site manager about the issue and see if you can at least get the snow removal or maintenance crew to use pet-safe stuff on walkways, if not also the driveways;
*When you come back inside from a walk, rinse your dog's paws in warm water or wipe them thoroughly with a moist pet wipe or some sort warm damp compress (getting between all their toes) as soon as you come inside - being sure to dry their paws off thoroughly afterwards;
*Use one of the many products available in local pet stores such as "Musher's Wax" or the other new one that comes in what looks like a roll on deodorant dispenser to provide a protective coating to your dog's pads prior to walking outside;
*Booties...great idea, I've never seen them work with any practicality, but if your dog will go for it, give them a try;
*Keep checking your dog's paws periodically over the winter and moisturize as needed, picking a moisturizer carefully to avoid toxicity issues - they can ingest it by licking it off, and dogs absorb things into their systems through the pads on their paws;
*When walking your dogs on heavily salted areas, try to keep them off to side in the snow;
*If dog starts jumping around and acting up, whining, hopping around from foot to foot, refuses to walk or shows any other signs of distress, get them into snow immediately and use it to start cleaning out the areas between their toes and paw pads;
*DO NOT LET YOUR DOGS EAT SNOW ON THE SIDE OF THE ROAD OR SIDEWALK WHERE CHEMICAL ICE MELTS HAVE BEEN PUT DOWN!! Spreaders can throw that stuff MANY feet from the edge of road, you can't see it in a snow bank, and if dogs eat snow with ice melt in it, it can wreak havoc on their stomach and digestive system;
*If your dog is a breed with furry paws, long hair or a lot of hair between their toes, you may be of the mind that more fur keeps their feet warm and protected. I've found that, conversely, more hair traps more snow, which makes their paws COLDER, and it also traps ice melt. My suggestion is that paw hair be kept trimmed and neat and on the shorter side. The dogs I see suffer the most discomfort every year in winter are the ones with really furry feet.
Musher's Wax: http://www.musherssecret.net/
This time the topic is pet-friendly or "pet safe" ice melts. There are now MANY varieties available; a wonderful increase in products since just a few winters ago. It's become very easy to find at local pet stores, hardware stores and grocery stores as consumer demand has increased. Please invest in this important item for the health and safety of your pets and all the other dogs in your neighborhood.
Here's an excerpt from an e-mail I sent out to my clients this week in anticipation of our first winter storm of the season:
ICE MELT: MAKE SURE THAT YOU ARE USING PET-FRIENDLY ICE MELT ON ALL AREAS NEAR YOUR HOME!!
You don't want to track the other "chemical" stuff into your house for them to have access to (it also ruins your floors), and you don't want them walking on it outside. Chemical ice melts BURN! Just try sticking your bare hand in a bucket of it. When dogs walk on it, it burns the pads of their paws, can get stuck in between their toes and in the hair on their feet and continue to burn. They will try to lick it out looking for relief and if ingested it can make them QUITE ILL...especially the smaller dogs. Every winter I see at least one dog go to vet due to this issue. Even if they don't seem to react to it when actually walking on areas with chemical ice melt, over the long term it can dry their paws out to the point of dry, cracked sores on their pads later in the winter. Unfortunately it's unavoidable if you walk them on public sidewalks or streets, municipalities do not use pet friendly stuff. Here are some tips to combat this problem:
*Use only pet-friendly ice melt on your own property and front sidewalks;
*Encourage your neighbors to do the same;
*If you hire a snow-removal company for your own private home, find out what kind of ice melt they use and if they are using the chemical stuff, ask them if they can switch to pet-safe material. If they cannot accomodate this request, provide them with your own pet safe brand and insist that they use it on YOUR property
*If you live in a condo or apt. complex that is dog friendly and allows pets, talk to site manager about the issue and see if you can at least get the snow removal or maintenance crew to use pet-safe stuff on walkways, if not also the driveways;
*When you come back inside from a walk, rinse your dog's paws in warm water or wipe them thoroughly with a moist pet wipe or some sort warm damp compress (getting between all their toes) as soon as you come inside - being sure to dry their paws off thoroughly afterwards;
*Use one of the many products available in local pet stores such as "Musher's Wax" or the other new one that comes in what looks like a roll on deodorant dispenser to provide a protective coating to your dog's pads prior to walking outside;
*Booties...great idea, I've never seen them work with any practicality, but if your dog will go for it, give them a try;
*Keep checking your dog's paws periodically over the winter and moisturize as needed, picking a moisturizer carefully to avoid toxicity issues - they can ingest it by licking it off, and dogs absorb things into their systems through the pads on their paws;
*When walking your dogs on heavily salted areas, try to keep them off to side in the snow;
*If dog starts jumping around and acting up, whining, hopping around from foot to foot, refuses to walk or shows any other signs of distress, get them into snow immediately and use it to start cleaning out the areas between their toes and paw pads;
*DO NOT LET YOUR DOGS EAT SNOW ON THE SIDE OF THE ROAD OR SIDEWALK WHERE CHEMICAL ICE MELTS HAVE BEEN PUT DOWN!! Spreaders can throw that stuff MANY feet from the edge of road, you can't see it in a snow bank, and if dogs eat snow with ice melt in it, it can wreak havoc on their stomach and digestive system;
*If your dog is a breed with furry paws, long hair or a lot of hair between their toes, you may be of the mind that more fur keeps their feet warm and protected. I've found that, conversely, more hair traps more snow, which makes their paws COLDER, and it also traps ice melt. My suggestion is that paw hair be kept trimmed and neat and on the shorter side. The dogs I see suffer the most discomfort every year in winter are the ones with really furry feet.
Hoping this helps you keep your pets happy and safe in the winter weather!
Helpful Product Suggestions:
Musher's Wax: http://www.musherssecret.net/
Winter Weather Issues - STAYING SAFE: CLEAR YOUR PATHS!
Today in the Northeast, we awoke to our first significant snow fall of the season. So...this is a perfect opportunity to address cold weather issues and how they relate to your pets...AND your DWPS (dog walker/pet sitter)!
The first aspect of this I'd like to talk about is snow removal. Snow removal is NOT the responsiblity of your dog walker or pet sitter! If you live in an area of the country that garners snow and ice accumulations in the winter, you need to make sure that you get this problem taken care of for the safety of both your pets and the person(s) coming to your home to help you care for them. No DWPS should have to do the physical labor themselves, and they should NEVER be reponsible for finding someone else to do it or FOR paying to have it done.
Most municipalities in my area have a "24 hour" ordinance. What this means is that the homeowner has 24 hours from the time the snowfall has ended to get PUBLIC access ways cleared. So, if you live on a block that has sidewalks, you are legally obligated to make sure that the sidewalks are free of snow and ice for pedestrians. If you have not done so within a day or two of a storm, you run the risk of being fined by the town. The fines can run a couple of hundred dollars.
Maybe you live in a neighborhood without sidewalks going past the front of your house. Public sidwalks or no public sidewalks, you should still review what access routes your DWPS needs to use not just to get INTO your home, but also to get the dogs out to road and walked, if applicable. It's entirely possible that this has never ocurred to you before; perhaps you drive up your icy driveway directly into your attached garage and go straight into your home. If you're the kind of person who leaves ALL the dog walking up to your hired professional (and shame on you if you do! - that's for another posting), then you may truly have no inkling of how treacherous your driveway and walkways are. But I can tell you a few users who do: your DWPS, your DOG(S), any delivery persons and your mailman. If you have a mailbox that necesitates the mail carrier coming onto your property by foot for delivery, you'd better have those walks and drives cleared of all ice and snow - because if you DON'T, THEY don't have to deliver the mail!
After a couple of bad, exceptionally icy winters here in NY, I've had to institute the same policy for myself. If it poses a risk of fall or injury to me to try to get to your home, I won't even attempt it. I'll show up, assess the situation, and if I deem it too dangerous I will NOT try to navigate the ice to get to your door, your dogs will NOT get walked that day, and YOU WILL BE CHARGED FULL PRICE FOR THE VISIT. And who suffers for your negligence? That's right...your poor dogs!
I don't want to do this to the pooches, and neither does any other self-respecting dog walker, but what you have to keep in mind is that DWPS's rely on being physically mobile and capable of moving in order to do their jobs. If they take a bad fall on ice and break an arm, or a leg, or hip, or throw their back out or otherwise seriously injure themselves, they could be out of work for weeks, maybe even MONTHS. Do you want to be responsible for this? My guess is, "no", because presumably you LIKE your DWPS (at least I really HOPE you do!) and on a personal level would hate to see this happen. But let's explore the bigger picture, just to drive home the seriousness of this issue.
Most DWPS have minimal, if any, health insurance at all. Few can afford to carry disability insurance and it's not likely, if they are self employed, that they are eligible for Workmans' Compensation benefits. They don't get paid time off for sick leave. Having an accident the likes of which could happen as result of a bad fall on the ice could devastate them financially just in the wages lost from not being able to work for a few days, weeks or months. Start talking medical bills, and they are really up a creek without a paddle. They would likely have to file a claim against your homeowners' insurance policy - so in essence, they'd have to sue you. Nobody wants to go down that route, especially you! Keep in mind also, that if your DWPS is out of commission due to an accident, YOU are left in the lurch for help with pet care!
I've also seen many DOGS have problems on icy pathways, and have even seen a few get injured slipping, so that's another thing to keep in mind.
In summation, it's in everyone's best interest that you as the client make sure that winter weather walking conditions are as safe as possible for your dogs and your DWPS. The following list of tips may help you get organized:
*Even if you hire a company to do snow removal, have your OWN shovel on hand in case they don't show up in a timely manner (or perhaps not at all);
*If the snow removal company you've hired hasn't shown up before you leave for work, get out there and forge *some* sort of accessible pathway for your DWPS to use in the interim;
*Don't let clearing snow wait more than a few hours after snow has stopped - as soon as everyone starts walking on it it gets packed down and turns to thick ice that will melt and re-freeze, become very difficult to remove and be increasingly treacherous. It's a lot easier to SHOVEL SNOW than it is to CHOP ICE! Get up an hour early for work and get out there and DO IT YOURSELF!
*Stock up early in season on large quantities of PET SAFE ICE MELT - and don't be afraid to use it.
*If you are going to be traveling out of town during the winter months and there will be a pet sitter staying at your home or coming in and out, make sure you leave THEM a shovel, pet-safe ice melt, and pre-arrange before you go to have a company come if there happens to be a snow event while you are gone. Work out a payment arrangement with that company before you go (give them a credit card number or arrange for billing) - do NOT leave payment up to the pet sitter! Be sure to leave the pet sitter the name and contact info for the company.
Hoping this helps everyone have a safe and happy winter!
The first aspect of this I'd like to talk about is snow removal. Snow removal is NOT the responsiblity of your dog walker or pet sitter! If you live in an area of the country that garners snow and ice accumulations in the winter, you need to make sure that you get this problem taken care of for the safety of both your pets and the person(s) coming to your home to help you care for them. No DWPS should have to do the physical labor themselves, and they should NEVER be reponsible for finding someone else to do it or FOR paying to have it done.
Most municipalities in my area have a "24 hour" ordinance. What this means is that the homeowner has 24 hours from the time the snowfall has ended to get PUBLIC access ways cleared. So, if you live on a block that has sidewalks, you are legally obligated to make sure that the sidewalks are free of snow and ice for pedestrians. If you have not done so within a day or two of a storm, you run the risk of being fined by the town. The fines can run a couple of hundred dollars.
Maybe you live in a neighborhood without sidewalks going past the front of your house. Public sidwalks or no public sidewalks, you should still review what access routes your DWPS needs to use not just to get INTO your home, but also to get the dogs out to road and walked, if applicable. It's entirely possible that this has never ocurred to you before; perhaps you drive up your icy driveway directly into your attached garage and go straight into your home. If you're the kind of person who leaves ALL the dog walking up to your hired professional (and shame on you if you do! - that's for another posting), then you may truly have no inkling of how treacherous your driveway and walkways are. But I can tell you a few users who do: your DWPS, your DOG(S), any delivery persons and your mailman. If you have a mailbox that necesitates the mail carrier coming onto your property by foot for delivery, you'd better have those walks and drives cleared of all ice and snow - because if you DON'T, THEY don't have to deliver the mail!
After a couple of bad, exceptionally icy winters here in NY, I've had to institute the same policy for myself. If it poses a risk of fall or injury to me to try to get to your home, I won't even attempt it. I'll show up, assess the situation, and if I deem it too dangerous I will NOT try to navigate the ice to get to your door, your dogs will NOT get walked that day, and YOU WILL BE CHARGED FULL PRICE FOR THE VISIT. And who suffers for your negligence? That's right...your poor dogs!
I don't want to do this to the pooches, and neither does any other self-respecting dog walker, but what you have to keep in mind is that DWPS's rely on being physically mobile and capable of moving in order to do their jobs. If they take a bad fall on ice and break an arm, or a leg, or hip, or throw their back out or otherwise seriously injure themselves, they could be out of work for weeks, maybe even MONTHS. Do you want to be responsible for this? My guess is, "no", because presumably you LIKE your DWPS (at least I really HOPE you do!) and on a personal level would hate to see this happen. But let's explore the bigger picture, just to drive home the seriousness of this issue.
Most DWPS have minimal, if any, health insurance at all. Few can afford to carry disability insurance and it's not likely, if they are self employed, that they are eligible for Workmans' Compensation benefits. They don't get paid time off for sick leave. Having an accident the likes of which could happen as result of a bad fall on the ice could devastate them financially just in the wages lost from not being able to work for a few days, weeks or months. Start talking medical bills, and they are really up a creek without a paddle. They would likely have to file a claim against your homeowners' insurance policy - so in essence, they'd have to sue you. Nobody wants to go down that route, especially you! Keep in mind also, that if your DWPS is out of commission due to an accident, YOU are left in the lurch for help with pet care!
I've also seen many DOGS have problems on icy pathways, and have even seen a few get injured slipping, so that's another thing to keep in mind.
In summation, it's in everyone's best interest that you as the client make sure that winter weather walking conditions are as safe as possible for your dogs and your DWPS. The following list of tips may help you get organized:
*Even if you hire a company to do snow removal, have your OWN shovel on hand in case they don't show up in a timely manner (or perhaps not at all);
*If the snow removal company you've hired hasn't shown up before you leave for work, get out there and forge *some* sort of accessible pathway for your DWPS to use in the interim;
*Don't let clearing snow wait more than a few hours after snow has stopped - as soon as everyone starts walking on it it gets packed down and turns to thick ice that will melt and re-freeze, become very difficult to remove and be increasingly treacherous. It's a lot easier to SHOVEL SNOW than it is to CHOP ICE! Get up an hour early for work and get out there and DO IT YOURSELF!
*Stock up early in season on large quantities of PET SAFE ICE MELT - and don't be afraid to use it.
*If you are going to be traveling out of town during the winter months and there will be a pet sitter staying at your home or coming in and out, make sure you leave THEM a shovel, pet-safe ice melt, and pre-arrange before you go to have a company come if there happens to be a snow event while you are gone. Work out a payment arrangement with that company before you go (give them a credit card number or arrange for billing) - do NOT leave payment up to the pet sitter! Be sure to leave the pet sitter the name and contact info for the company.
Hoping this helps everyone have a safe and happy winter!
Well...It's Been A While
Yes, I'm still at it. Almost two years since my last posting, I have re-dedicated myself to the idea of maintaining a blog on the dog walking experience and the pet care world. I am still quite busy with the business, although the economic events of the last year and a half have certainly taken a toll. Thankfully I'm managing to hang in, and have garnered more knowledge and experience since last I wrote. I've now been at this gig for almost seven years. It's time to start writing about it in earnest.
I find myself often being asked for advice by clients, friends, neighbors and people I meet when out and about who find out I am a dog walker/pet sitter. My plan is to start carrying a tape recorder around so that I can "save" ideas as they come to me while I am out walking or driving, and share them with my readers. I don't think I actually HAVE any readers, per se....YET. But hopefully, this blog can turn into a source of information and information sharing for people with animals in their lives.
I hope that readers will post constructive criticism without being ascerbic, and that this can become a place for folks to share ideas, questions and information about their pets' care.
Read on......
I find myself often being asked for advice by clients, friends, neighbors and people I meet when out and about who find out I am a dog walker/pet sitter. My plan is to start carrying a tape recorder around so that I can "save" ideas as they come to me while I am out walking or driving, and share them with my readers. I don't think I actually HAVE any readers, per se....YET. But hopefully, this blog can turn into a source of information and information sharing for people with animals in their lives.
I hope that readers will post constructive criticism without being ascerbic, and that this can become a place for folks to share ideas, questions and information about their pets' care.
Read on......
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